The studio
Accessibility
Everyone should be able to shop here, read here, and reach a person here. This page says how, plainly.
On the site
Text alternatives on imagery, keyboard reachable controls, and color contrast held to WCAG AA across the ivory and ink palette. Found a gap? It goes to the front of the queue.
At the studio
The studio is step free with an elevator entrance on the street. Appointments can be extended, quiet, or split across visits; say what helps and it is done.
On the phone
Every service on this site, choosing, commissioning, tracking, can be done entirely by phone or email with a person, at no premium.
Hit a barrier we missed?
Tell us where and we fix it, usually within the week.